Refund policy

We request that any person wanting to cancel their camp registration send an email to ncgscadmin@gmail.com. Cancellations are not accepted by phone.

  • Any cancellation made before the camp’s start date will receive credit for any monies paid, -minus $50, but no refund (unless Vertical Insure insurance was purchased).

  • Any registrant who is a no-show (one who does not cancel before the camp begins) will receive credit for any monies paid, -minus $100, but no refund (unless Vertical Insure insurance was purchased).
  • If you have purchased Vertical Insure insurance and wish to request a refund, you must make the request directly to them using the links below.
  • Credit may be used at any future camp hosted by Carolina Girls’ Soccer Camp.
  • Since Vertical Insure is not available to non-U.S. residents, our cancellation policy will be as follows for those campers: A refund for any monies paid minus a $25 administrative fee will be given for cancellation at any time up to when the camp starts.
  • No credit will be given to any campers who purchased Vertical Insure .
  • No credit or refunds will be given for the cost of the insurance if purchased.
  • Carolina Girls’ Soccer Camp does not pay out any refunds. They come directly from the insurer approximately 12-16 days after submission.

Vertical Insure Cancellation Insurance

North Carolina Girls Soccer Camps has a strict NO REFUND policy and no refunds (partial or full) will be issued under any circumstance.

To protect your registration payment in the event that you are unable to participate due to an injury, illness, transportation difficulty, or other covered reason, Vertical Insure strongly encourages you to consider purchasing Registration Cancellation Insurance. This will provide relief from the “No Refund Policy” by refunding your registration costs should an incident occur. Registration Cancellation Insurance has no deductible and the cost of insurance is a small percentage of the program fee.

WARNING: THIS INSURANCE POLICY DOES NOT COVER CANCELLATIONS DUE TO PARTICIPATION IN (ADVANCING IN) A YOUTH SOCCER TOURNAMENT.

If you have any questions regarding this policy, please contact Vertical Insure at support@verticalinsure.com. 

Here is the link to their claim process: https://www.verticalinsure.com/file-a-claim

Injuries: Refunds for campers who leave before the last day of camp due to injury or illness will be based on the cost of instructional periods attended, housing and food service (if applicable) and a prorated fee. Campers who are injured and choose to remain for the duration of the camp will not receive a refund.

Weather: There is an inherent risk in conducting any activities outside during the summer months with respect to weather uncertainty. It is the policy of Carolina Girls’ Soccer Camp to place the highest emphasis on the safety of our participants and staff. When there is lightening in the area, all outside activity will be suspended until the threatening weather leaves the area. When the heat outside (and in buildings without climate control) reaches unsafe levels, activities will be suspended until the temperature drops back into a safe range. When these situations arise, alternate programming will be offered. While this programming may not involve physical skill development, it will focus on other important aspects including, but not limited to; strategy, team building, film sessions, discussions about college life relative to the student-athlete, etc. Refunds will not be given in instances in which weather circumstances require alternate programming. Thank you for your understanding of our efforts to put camper safety foremost.

Changing Camps: We understand that a situation may arise which requires a camper to change the camp dates that she was planning to attend. We will make every effort possible to make this switch if the new camp requested is open, or place the camper on the waitlist if not. All monies already paid can be applied to the new camp. If there is no room in the new camp or the camper does not make it off the waitlist, the above Cancellation Policy applies based on the date the switch was requested (that date will be used as the cancellation date).